Program management · Business operations · Digital strategy · Data analytics

I turn complex priorities into clear systems and measurable results.

I lead cross functional programs, improve operations and workflows, translate data into decisions, and build digital experiences that help organizations move forward.

Jahaziel Jay Romero in a charcoal suit
10+years of experience
SCROLL TO EXPLORE ↓

How I work

Lead across teamsTranslate data into decisionsBuild clear digital experiencesImprove systems and communication

Selected work

Proof, not just promises.

Four focused case studies show how I lead, analyze, create, and improve. They highlight both the final product and the thinking behind it.

Selected public facing work completed as part of my role at Volunteer Houston.

LIVE WEBSITE WORK
volunteerhouston.org/volunteers
Volunteer Houston redesigned Volunteers pageVolunteer journey
agencies
Volunteer Houston Participating Agencies pageAgency tools
disaster response
Volunteer Houston disaster response pageBlueSky + GraySky
01

Digital strategy + web

Volunteer Houston Website Modernization

WordPressHTML/CSSSEOAccessibility

Led responsive website improvements across volunteer, agency, corporate engagement, internship, recognition, and disaster response resources.

Project outcome +

Created a clearer content system with stronger calls to action, mobile friendly layouts, accessible structure, and search focused page content.

google.com · volunteer opportunities houston
Google results showing Volunteer Houston and VolunteerHou.org at the top for volunteer opportunities Houston
ORGANIC SEARCH PROOF
01Volunteer Houston
top organic result
02VolunteerHou.org
second owned result

Page one visibility

02

SEO + digital growth

Search Visibility & Digital Growth

Search StrategyContent SEOWordPressAnalytics

Rebuilt high intent website journeys around the language people use when searching for volunteer opportunities, agency resources, and disaster response information.

Project outcome +

Volunteer Houston now surfaces as a leading search result for core Houston volunteer intent queries, supported by clearer page architecture, optimized content, metadata, internal pathways, and mobile first experiences.

Marketing + communications

HTML Email & Campaign Design

HTML EmailCSSContentCampaigns

Designed a responsive September Volunteer Spotlight campaign combining real photography, personalized messaging, five featured opportunities, and clear calls to action.

Project outcome +

Built a polished editorial email in HTML and CSS with a mobile friendly structure, strong visual hierarchy, personalized copy, message strategy, and reusable content blocks.

01PrepareBlueSky resources
→
02ConnectAgencies + partners
→
03ActivateVolunteer response
→
04MeasureRegional impact
04

Disaster response + digital strategy

Disaster Response Website & Resource Hub

Web DevelopmentContent StrategyDisaster ResponseUX

Developed the complete Volunteer Houston disaster response webpage, shaping the information architecture, content, responsive design, and clear pathways for volunteers and agencies before and during an activation.

Project outcome +

Built a public resource that brings together BlueSky and GraySky guidance, regional service information, partner coordination, agency instructions, volunteer registration, and active opportunity pathways in one accessible experience.

How I work

One professional.
Four connected strengths.

My advantage is not one isolated skill. It is the ability to see the program, understand the data, shape the message, and build the digital experience.

01

Lead

Programs, projects, stakeholders, timelines, and cross functional priorities.

↗
02

Analyze

Operational data, dashboards, KPIs, trends, and executive reporting.

↗
03

Create

Web pages, email campaigns, presentations, graphics, and content systems.

↗
04

Improve

Digital experiences, workflows, accessibility, SEO, and organizational clarity.

↗

Experience

A career built on progression.

Each role strengthened a different part of how I work today. This progression spans operations, data quality, service, strategy, communications, and program leadership.

Program Manager

Volunteer Houston · IM Houston

Program leadership · Partnerships · Data · Digital strategy

Data and Compliance Coordinator

Interfaith Ministries for Greater Houston

Data quality · Compliance · Client services

Data Management Team Lead

University of Houston

Data management · Reporting · Team leadership

QA Receiving Team Lead

Pentair

Quality control · KPIs · Operations
Jahaziel Jay Romero at the University of Houston monument

Where the journey began

Psychology shaped how I understand people. Marketing taught me how to reach them.

My Bachelor of Science in Psychology with a minor in Marketing from the University of Houston built the foundation for a career centered on people, information, and impact. Since then, every role has expanded what I can lead, analyze, create, and improve.

University of HoustonBachelor of Science in Psychology · Minor in Marketing

Code + communication

I understand the build and the reason behind it.

I use HTML and CSS as practical communication tools. I build responsive pages and emails, then translate the technical structure into clear experiences people can navigate and act on.

Explore the work
<section class="portfolio-impact">
  <h2>Strategy made visible.</h2>
  <p>Clear content. Responsive design.
    Measurable impact.</p>
</section>

What's next

Let's build work that
moves people forward.

Houston, Texas

Interested in connecting around program management, business operations, digital strategy, and data driven work.

Connect on LinkedIn ↗